CLINIVI
Our services
Our Consultants have the expertise and experience to take your idea, or dream and turn this into a reality. With the evidence of already helping several other companies from start up to completion in both clinic and hospital based settings, this is something we feel very capable in helping you achieve. Our assistance can be as detailed or supportive as you need, we can supply everything you need, or simply help you with the parts you are unsure of, what we offer is bespoke to you and we can make these assessments and plans together.
This can include assistance with the completion of forms, guidance on registration requirements and even coaching to prepare your team for any pending interviews. We can educate you and give you knowledge and teach you about the legislation and requirements of how to not only run your business but how to be compliant to a recognisable level of outstanding achievement.
Having a compliant business relies heavily on the governance infrastructure you have in place. We can help you build and develop a structure which will grow as you grow and give flexibility to change and adapt as your business does so too. Governance can encompass risk management, complaint monitoring and management, audit, staff and patient feedback as well as trialling new products, implementing change and policy development.
In any business it is important to keep your team up to date with the required skills and knowledge to deliver in their roles. We can offer training and education in mandatory subjects, as well as competency based learning in topics such as aseptic technique, drain management, suture removal, hand hygiene, the audit cycle and much more.
We can take you from beginning to end with the CQC, completing forms, providing you with templates and documents, offering policies bespoke to your service. As well as paperwork, we will offer unlimited coaching to ensure you are ready for any interviews, and support site inspections to ensure you are fully compliant and ready for inspections.
Our organisation can assist you with anything from the basics of audit and assessment, to building and environment compliance for sinks, air handling units, laminar flow and UV resources. We can train in infection control matters, sepsis, wound management and healing as well as competence for aseptic technique.
Being ready and prepared for an inspection can be stressful and we can help you alleviate this stress by offering onsite mock inspections, taking you through every aspect of how to be ready, helping you make changes to demonstrate compliance and coaching you so there are no on the day surprises.
Offering advice and guidance linked to the latest legislation and ACAS guidance to support your workforce is also something we can assist with, helping with compliant recruitment, managing the disciplinary process and assisting with paperwork are only a few of the things we can do to support your business.
Complaint management is never easy, but it is an important process which relies on balance, fairness and being reasonable as a provider. When a complaint reaches past the point where it can be managed internally, it is important within healthcare that you offer a stage 3, independent complaint review and response to your patient / client. We can offer experienced, knowledgeable complaint managers to work closely with your complainant and your teams to find the best resolution for all.
When incidents happen, often we panic or worry. Incidents are a natural part of learning and developing and the culture of how they are managed can really make a difference to your business and your workforce. Operating with a blameless culture, our team can help you fully investigate your incident.
Offering an endoscopy service is an amazing asset to a healthcare setting, however the compliance and required level of policy and paperwork can be daunting. Having experience in helping other large well-known organisations reach their JAG accreditation, we can help you from start to completion on this journey.
Many clinical settings have over 150 policies and procedures, at least 20 Standard operating procedures and usually around 18 clinical audits, average 12 daily checklists and then numerous forms, disclaimers and templates. Managing these documents can be a large task, especially in smaller organisations. We can help you produce every document needed, keep you informed when changes happen, assist with amendments and ensure you always have the most up to date information for your teams.
Our trained consultants can assess your business and help guide you towards what your risks are, what are your key risks for your risk register and guide as to how you can best reduce risk, and document this. Linked to your governance framework, we can heighten the safety of your business and provide your regulator with the assurance of a robust business.